**Privacy Policy for Marla May Beauty LLC**
**Effective Date:** 9/20/24


At **Marla May Beauty LLC**, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our business and website.


**Information We Collect**

We collect personal information that you voluntarily provide to us through various interactions with our business, including:

- **Appointment bookings** (online and in-person)

- **Consultations** (both first-time and ongoing)

- **Communications** (via phone, email, or text)


The information collected may include:

- **Name**

- **Contact details** (phone number, email address)

- **Hair history and preferences**

- **Photos** (before and after images, with consent)

- **Payment information** (for secure transactions)

- **Feedback or reviews** (voluntarily provided by clients)

We may also collect non-personal information related to your usage of our website, such as IP address, browser type, and device information, to help improve the user experience.

**Purpose and Legal Basis for Processing Your Personal Data**

Your personal data is collected and processed to:

- **Provide services and treatments** as agreed in your appointments

- **Process payments** and manage business-related operations (invoicing, receipts, etc.)

- **Fulfill legal obligations** related to business, accounting, and tax

- **Communicate** updates, offers, and service-related messages to you (with your consent)

- **Respond to legal processes** if required by law or government authorities

We will never sell or rent your personal data to third parties. Your data is processed securely for legitimate business purposes.

 **Special Categories of Personal Data**

Certain consultations may require us to collect health-related information to ensure the suitability of treatments or products. We collect this data with your explicit consent to provide safe and appropriate services.

**Children's Personal Data**

We do not knowingly collect personal data from children under the age of 16 without the consent of a parent or guardian. If we inadvertently collect such information, we will delete it as soon as practically possible.

**Your Rights**

As a client, you have several rights regarding your personal data:

- **Access your data** to know what personal information we hold

- **Correct or update** any inaccurate information

- **Request deletion** of your personal data (subject to legal obligations)

- **Object to or restrict processing** of your data in certain cases

- **Opt-out of marketing communications** at any time

- **Request transfer** of your data to another service provider

- **File a complaint** with the relevant data protection authority

If you wish to exercise any of these rights, please contact us directly. We may require you to verify your identity to ensure the security of your information.

**Data Sharing, Third Parties, and Data Processors**

We share your personal data with third parties when necessary to provide services, manage business operations, or comply with legal obligations. These third parties may include:

- **Salon software companies** to manage bookings and improve client experience

- **Payment processors** for secure online transactions

- **Marketing service providers** to communicate special offers and promotions (with your consent)

- **Professional services** (accounting, tax, legal) to fulfill our legal and business obligations

We ensure that all third parties adhere to strict data protection standards and do not share your personal data without permission.

**Data Retention**

We retain your personal data only for as long as necessary to provide our services or meet legal requirements. The length of retention depends on factors such as:

- **Legal obligations** (e.g., tax and accounting records)

- **Client relationship** duration and service history


 **Cookies**

We use **cookies** on our website to enhance your user experience. Cookies help us remember useful information, such as preferences, login details, and visited pages. You can control cookies by adjusting your browser settings or accepting/rejecting them through the pop-up on our site.


 **Security of Your Information**

We take appropriate technical and organizational measures to protect your personal data from unauthorized access or disclosure. All online data transfers (e.g., booking information, payments) are encrypted for your safety. Paper files, if used, are stored securely in locked cabinets accessible only by authorized personnel.


 **Transfers of Personal Information**

Data Storage and Security

Your personal data is processed and stored securely within the United States, where it is encrypted both in transit and at rest. We take all necessary precautions to ensure your data is safe and protected.


 **Consequences of Not Providing Personal Information**
If you choose not to provide certain personal data, we may be unable to offer some or all of our services (e.g., treatments, product sales, or consultations).


 **Marketing Messages**
With your consent, we may send you marketing messages via **email** or **SMS** to inform you about special offers, promotions, or news related to Marla May Beauty. You can opt-out at any time by following the instructions in the communication or contacting us directly.



**Disclosure of Information**
We may disclose your personal data if required by law or in response to legal processes, government authorities, or other valid requests.



**Changes to the Privacy Policy**
We reserve the right to modify this Privacy Policy at any time. Any updates will be posted on this page, and significant changes will be communicated to clients directly.



 **Contact Us**
If you have any questions or concerns about this Privacy Policy or how your information is used, please contact us at:



**Marla May Beauty LLC**  

Email: info@marlamaybeauty.com

Phone: 828-407-0874

Address: 1636 Hendersonville Rd. #85, Suite 1, Asheville NC 28803